NEED EXTRA HELP?

Do you need some help with an unexpected challenge or problem?

If so, this is where our CHAORDIC PILOT™ Service might be able to assist - an extra pair of safe-hands or possibly just someone independent to share, debate and develop ideas with.

We tailor your service to meet your unique, specific requirements covering whatever you need from us. This might be for a specific number of days per month or maybe a small retainer arrangement where ad-hoc advice and guidance is provided, as and when needed.

Your CHAORDIC PILOT™ Service will be:

• FLEXIBLE: enabling you to move away from the rigidity and prescriptive behaviours of more traditional support services… enjoy complete flexibility to change and adapt in line with your changing needs and goals;
• RESPONSIVE: protecting you from cold, impersonal and overtly commercially driven arrangements… benefit from an ongoing relationship with someone you trust, that wants to passionately help with your business and its challenges, and can respond quickly to leverage upon this when needed;
• COST-EFFECTIVE: allowing you to be in control of the level of support you need… together we manage your service via a regular review session during which we look at how things have gone, confirm or refine areas of focus and agree next steps/actions for the coming period.

Our Senior Director, Robert Toogood, is an independent risk and resilience specialist; a consultant, subject matter expert and troubleshooter with expertise in technology and digital risk (including cyber, information security, privacy and AI), operational resilience, business continuity, and ICT governance, and enterprise risk management (ERM). He is also interested in opportunities to use his expertise to help clients with their operational resilience (including DORA and NIS2) and net zero challenges, particularly from a project governance, change management, sustainable IT, or enterprise risk management (ERM) perspective.

Robert's real-world practitioner, consulting, and interim experience spans over thirty years, based on a successful systems and project management background working on business transformation and M&A related programmes using ERP/MRP and other advanced enterprise solutions with organisations across Europe, Middle East and Africa (EMEA); his broad risk and resilience experience starts in 2002 with Johnson & Johnson and business continuity planning activities within their UK operation (and later, included involvement with their pandemic planning activities), and has continued on a regular basis since then with many other clients. Also, Robert's extensive specialist experience and expertise was formally recognised by the Institute of Risk Management (IRM) in 2013 when he was awarded Technical Specialist (SIRM) membership of the Institute. Finally, as part of his commitment to lifelong learning and real-world research, Robert has recently completed a Data Analytics Bootcamp to refresh and enhance his skills in this important area.

This breadth and depth of experience means that in conjunction with his passionate desire to get things done, he can seamlessly move between consultant and subject matter expert roles within an assignment, when needed and appropriate.

Robert believes very strongly in the importance of working in partnership and not in isolation from his clients; listening to their needs and not imposing pre-conceived solutions, taking time to properly understand the context in which they operate and only then, using his experience to provide innovative solutions and support.

INTERESTED?